How to Order

How it works

Buying and receiving your Kronos watch

The entire process is done through our online store, simply and securely. Here's a step-by-step guide on how to buy, what payment methods we accept, how shipping is handled, and what delivery times to expect — so you can shop with complete confidence.

The purchase process

1

Choose your watch

Explore our catalog and select your preferred model, color, and strap size.

2

Add to cart

Review your order and proceed to checkout when you're ready.

3

Pay securely

Enter your shipping details and choose your preferred payment method.

4

Receive confirmation

We'll send you an email confirming your order and, later, your tracking number.

Accepted payment methods

Credit or debit card
PayPal
Mercado Pago
Apple Pay
Shop Pay
Installment payments (Shop Pay)

All transactions are processed through certified payment platforms with end-to-end encryption. We never store your card details.

Shipping

Coverage

Worldwide shipping

We ship orders to Mexico, the United States, Spain, and the rest of the world.

Delivery time

1 to 5 business days

Once your order is dispatched, it will arrive at your address within this timeframe.

  • We work with FedEx and DHL, two of the most reliable international parcel services.
  • As soon as your order is dispatched, we will send you your tracking number via email and phone (WhatsApp) so you can track it.
  • Delivery times may vary slightly depending on your location and customs processes, especially for international shipments.
  • All orders are carefully packed to ensure your watch arrives in perfect condition.

Have questions before buying?

Write to us and we'll help you choose the right model or resolve any questions about your order.

Thank you for choosing Kronos.